Get in Touch With Us
This page explains how to contact the Non Gamstop Casinos editorial team, what we can help with and what we cannot. We publish research-based guides to casinos not on GamStop for UK readers, so most messages concern corrections, suggestions or questions about how we work.
Before you write: what we can and cannot do
We are an independent information site. We do not run any casino, hold player accounts or handle money. That shapes which queries we can answer.
| Your query | Who can help |
|---|---|
| A mistake or out-of-date detail on our pages | Us – please tell us |
| A suggestion for a guide or topic | Us |
| How we research and rank casinos | Us |
| A withdrawal delay, closed account or bonus dispute | The casino's own support and complaints procedure first |
| Gambling harm or a wish to stop | GamCare, GAMSTOP and other support services (see below) |
We cannot reverse a casino's decision, recover funds or guarantee a withdrawal. We also cannot act as a go-between in a dispute, although we can tell you what to check and what to put in a complaint.
How to reach us
Please use the contact form or the contact details shown on this site's footer and site notices. We do not publish or endorse any other addresses, and we will never ask for your casino password, card number or ID documents. If a message claims to come from us and asks for those, ignore it.
Helpful details to include:
- The page address or title you are writing about.
- The exact statement you think is wrong or unclear.
- Any source that supports your point, such as the casino's current terms or a regulator's page.
- The date you saw the information, as bonus terms change often.
We read messages, but we do not promise a fixed reply time, and not every message will need a response.
Reporting an error or changed terms
Bonus values, wagering requirements, payment options and licensing details can change without notice. Our pages reflect what we reviewed at the date shown, and casino offers are advertising until you have read the live terms. If you spot something different, tell us what you saw and where. We check corrections against the casino's published terms or other verifiable sources before updating anything.
Always read the current terms on the casino's own site before you deposit. Check the minimum deposit, wagering requirement, maximum bet, expiry date, cashout cap and whether GBP accounts are offered.
Questions about our rankings and commercial links
Some links on this site may earn the publisher a commission if you sign up. Commission does not buy position. Our list of trusted non GamStop casinos for UK readers is ordered by editorial assessment of terms, payments, games and support information, not by payout from any operator. If you believe a listing is unfair or inaccurate, write to us with specifics.
We have not tested any casino by playing or withdrawing; our reviews are based on research and verification of published information. Brands we cover include Betmica, Kikibet and Betninja, among others.
Partnerships and editorial enquiries
If you represent a casino, software provider or support organisation, introduce yourself and say what you would like to discuss. We do not accept payment to change ratings, remove limitations or hide unfavourable terms. Factual corrections from operators are welcome if they are backed by published terms or licence details.
If gambling is causing you problems
If gambling is affecting your finances, relationships or wellbeing, please speak to someone who can help. Emailing a review site is not the right route.
- GamCare runs the National Gambling Helpline and online chat for people in Great Britain.
- GAMSTOP is the free national self-exclusion scheme for UK-licensed gambling operators. Sites not on GamStop do not take part, so signing up there will not block them.
- Blocking software can restrict gambling sites and apps on your devices, and your bank may offer gambling blocks on cards.
- Casino tools such as deposit limits, loss limits and self-exclusion, where offered, are worth setting before you play.
Gambling is for adults aged 18 and over. It is not a way to earn income or solve money worries, and no outcome is ever guaranteed.
Privacy when you contact us
Send only what we need to understand your query. Do not include bank details, passwords or copies of identity documents. We use your details solely to respond to you.